The 2018 Customer Experience & Analytics Professional (CXAP) designation class will be held June 20-22 at the American Management Association (AMA) Executive Conference Centerlocated at 1601 Broadway at 48th Street in New York City.  Sessions will be conducted from 8:30am to 5:00pm on Wednesday June 20th anThursday June 21st.  The Friday, June 22ndsession will begin at 8:30am and conclude at 1:00pm to comfortably accommodate afternoon travel.  The CXAP textbook and materials can be picked up at the CXAP Conference Welcome Desk at the AMA from 8:00am to 8:30am on June 20th Dress Code is business casual.

The tuition fee for the 2018 CXAP program is $2,575 for those registering by June 6th.  AfterJune 6th the tuition is $2,775For companies sponsoring teams of 3+ attendees, a 10% discount will be applied; and a 20% discount for teams of 5 or more.  Participants are awarded six continuing education units (CEU’s).

There are a number of hotels within walking distance of the AMA Conference Center which provide reduced AMA room rates. Access a list at, and be sure to mention The American Management Association (AMA) corporate rate when making your reservation. We do recommend that hotel reservations be made early as the number of rooms at discounted rates is limited.