MIBA DESIGNATION CLASS SYLLABUS

Outstanding Content, Dynamic Class Interaction, and High Energy Instruction

The MIBA Designation Class provides a very deep and broad content rich presentation of all the critical concepts, cutting-edge techniques, and skills associated with the insurance business analysis process, disciplines and best practices. Appreciating the amount of critical material presented, the teaching approach is quite rigorous and dynamic with a uniquely high level of class interaction. Instruction moves rapidly through underlying concepts, the fundamental bodies of knowledge, and insurance examples, illustrations and real world applications. Topics that comprise the MIBA Designation Class include:

Business Analysis Foundation and Fundamentals
  • System Development Frameworks, Models & Processes
  • Waterfall and Spiral Models
  • Agile Development Models
  • Project Accelerators and Practices
  • Rational Unified Process
  • Extreme Programming and Rapid Development
  • Scrum Concepts and Techniques
  • User Experience Models and Body of Knowledge
  • The Business Analyst Bodies of Knowledge
  • Traditional Functional Requirements & Story Boarding
  • Business Analysis Planning & Control
  • The Business Solution Life Cycle
  • Business Analysis and the Insurance Digital Journey
Enterprise Analysis – Connecting Needs and Solutions

  • Masterful Business Needs Identification
  • Solution Scoping and Managing Constraints
  • Enterprise Architectures and Models
  • Enterprise Analysis Techniques & Toolkit
  • Root Cause Analysis & Techniques
  • Risk Analysis and Mitigation
  • Performing Business Gap Analysis
  • Vendor & Commercial Off the Shelf (COTS) Due Diligence
  • Project Governance & Decision Rights
  • Improving Business Performance through Analytics
Elicitation of Business Requirements
  • Overview of Elicitation Best Practices
  • Elicitation Planning and Pre-project Success
  • The Project Complexity Model
  • Statement of Work Design and Documentation
  • Elicitation Tasks, Elements, and Techniques
  • Stakeholder and User Identification and Analysis
  • Fulfilling Elicitation and Requirements
  • Project Life Cycle Determinations
  • Elicitation Workshops and Discovery Process
  • Elicitation Interviewing, Surveying, and Documentation
  • Identifying and Analyzing Dependencies and Interfaces
Requirements Analysis, Management & Communication

  • Organizing, Documenting and Prioritizing Requirements
  • Clarifying Assumptions, Constraints and Dependencies
  • Business, Functional, and Supplemental Requirements
  • Requirements Analysis Techniques, Methods and Tools
  • Verifying and Validating Requirements
  • Navigating the Requirements Approval Process
  • Packaging and Communicating Business Requirements
  • Managing Requirements Traceability and Re-use
  • Agile Story Boarding Techniques and Practices
  • Prototyping Approaches and Requirements Management
  • Forging Linkage between Innovation and Requirements
Solution Design, Assessment, Validation & Implementation
  • Contributing to Design-Building Design Constructs
  • Design Techniques and the Business Analysis Tool Box
  • Simplifying the Design Solution
  • Rapid and Joint Application Design & Development
  • SCRUM Design & Build Sprints
  • Requirements and Functional Decomposition
  • Writing and Testing Business Rules
  • Design Prototyping and Requirements Matching
  • Defining Acceptance & Evaluation Criteria
  • Crafting and Applying Flawless Testing
  • Validating the Solution and Resulting Performance
  • Defining and Managing Transitions
  • Documenting and Packaging the Solution
  • Point-of -Implementation Readiness Engineering
  • Implementation Planning & Execution
Interpersonal Skill Building
  • Influencing Without Authority
  • Flawless Facilitation
  • Building Mutually Beneficial and Lasting Relationships
  • Managing Your Brand and Self Development
  • Communicating for Results
  • Understanding and Managing Behaviors
  • Emotional Intelligence for Project Team Members