WHO SHOULD PARTICIPATE?

The CIOP designation and conference is specifically designed for those who are focused upon contributing to improving the operational capabilities and performance of their firms. Recognizing that operational effectiveness and efficiency is dependent upon optimizing a wide range of critical disciplines, and forging tighter integration among these disciplines, CIOP candidates comprise a diverse group of talented leaders and professionals including:

  • Senior managers and operating executives
  • Process designers and process owners
  • Division executives and managers
  • Project managers, program office members
  • Business unit leaders, product line managers
  • Strategic and operational planners
  • Organizational development practitioners
  • Change sponsors, leaders and change agents
  • IT executives and professionals
  • Call & service center executives
  • Customer Experience leaders & professionals
  • Marketing Professionals & Product Managers
  • Analytics professionals & researchers
  • Financial operations staff
  • Human resource professionals
  • Internal consultants, business analysts
  • Internal consultants, business analysts
  • Functional Leaders and Managers – underwriting, Claims, etc.
  • Field Operations Staff
  • Team leaders and executive coaches